Does your venue have a unique seat labeling system? Perhaps your front row uses letters, or your balcony section starts at seat 201. Forcing your physical layout to match a rigid “1, 2, 3” system can be confusing for customers. That’s why we’re proud to introduce our new custom seat numbering feature!
This powerful addition gives you complete control over the labels on your seats and rows. You can now make your online seating chart a perfect digital twin of your physical venue. This builds customer confidence and ensures a smooth experience from booking to arrival.
Full Control Over Seat and Row Labels
We have added simple, intuitive controls to the inspector panel for both “Table” and “Seat Rows” elements. When you select an element, you will now see these new options:
- Seat Label Style: Choose between Numeric (1, 2, 3…) or Alphabetic (A, B, C…) for your individual seats.
- Start At: Set the beginning of your sequence. Enter 101 to start numbering at 101, or enter 1 to start at 1 (or A).
- Row Label Style (for Seat Rows): You can also label your rows with numbers or letters, independent of the seat style.
This flexibility allows you to create highly specific and accurate layouts. For instance, you can easily create a section with “Row C, Seat 15” or a table with seats “A, B, C, D.”
Why a Custom Venue Layout Matters
A clear and accurate seating map is a critical part of the event experience. It’s often the first detailed interaction a customer has with your venue. Providing a chart that perfectly matches your real-world signage prevents confusion on the day of the event. According to venue management experts, clear “wayfinding” is essential for a positive guest experience. Creating a consistent custom venue layout from the moment of purchase is the first step in that process.
This feature is perfect for:
- Theaters with alphabetic rows.
- Arenas where sections start with different numbers (e.g., Section 100, Section 200).
- Any venue that doesn’t follow a simple 1-to-N numbering scheme.
You can learn more about creating your perfect chart in our plugin documentation .
Start Customizing Your Seat Labels Today!
This powerful new feature is ready to use. Simply update your plugin to the latest version to access the new controls in the builder.
Give your customers the clarity they deserve with a seating chart that mirrors your real-world venue.
- New to our plugin? See all the features and choose your plan here .
- Have any questions about this feature? Don’t hesitate to contact our support team